Strategies

When the CCC formed in 2006, we listed specific strategies for each of our initiatives. Here is the list of items we hoped to achieve as part of our 2009-2011 Strategic Plan - please note that a check next to the item means we have already met or exceeded that strategy:

Case Management (CM) Strategies

To complete an assessment of healthcare CM resources in Wake County and use that information to build out the services component of CareScope by end of 3rd Q 2009.
Hire a part-time non-clinical case manager in 1st Q 2009 to provide a low-level of case management to ensure that patients complete referrals. (Note: in 2011, we now have a full-time, bi-lingual Case Manager)
Hire a part-time clinical case manger by 3rd Q 2009 to ensure that patient's clinical linkages are met. (Note: our nurse case manager is full-time)
Train CCC providers on standards of care utilized by Community Care of North Carolina.

IT Strategies

To have 100% of partner organizations using CS enrollment and eligibility.
To have 100% of partner organizations using CS to make Project Access referrals.
To get a pharmacy assistance program (PAP) functional by end of 3rd Q 2009.
To have services built out in CS by end of 3rd Q 2009.
To get one interface with a partner organization up and running in 2010. (Note: as of summer 2011, we have three partner interfaces feeding CS.)

Pharmacy Strategies

To create a pharmacy workgroup to determine ways to reduce medication costs and increase medication access across the partner organizations.
Implement at least two enhancements or new initiatives related to pharmacy.

Community Assessment Strategies

To complete a capacity assessment by end of 2nd Q 2009, which would include information on primary care, specialty care, urgent care and pharmacy.
To participate in the WCHS Community Assessment, scheduled in 2010.

Model of Care Strategies

Engage the Clinical Committee to define urgent care.
Develop a workhroup to assess the need for urgent care resources in Wake County.
If neessary, develop a plan for the implementation of urgent care resources in Wake County.

Advocacy Strategy

Create an Advocacy Committee and determine the agenda.